Dear Sampuran Singh Ji,
I am not sure about the details of this particular case, however I would like to give my views on this issue. Ideally, when we don't have shortage of people willing to join army (specially in case of other ranks) then there is no point holding on to the unwilling people, in an organization where the compensation can never be enough for the task to be performed. However, each case still needs to be dealt with on merit. During my own service, I had a few cases where the soldier was absolutely unwilling to serve, but I was able to address there problem and they not only continued but also turned out to be one of the best in business. It all depends as to how the senior officer handles the problem.
Truely, army has a truncated budget and a lot to take care of. Ours is the army of volunters and thus if the officer had joined the armed forces, then she/he should atleast discuss it with people to find out the ways to help him/her while not wasting the precious money spent on her/his training.
It is a difficult question to answer. More often than not, I had seen most people take the requests of leaving the army in negative manner. If the person is explained the rules and the logic behind those rules and can motivate the person to fulfil his/ her terms of engagements or the obligation to the service and the nation, I feel, most problems can be solved.
Interestingly, when my unit was scheduled to go to high altitude, many of our soldiers got a low medical category rating from one of the doctor (airforce) posted at Jodhpur hospital. As luck could have it, the unit was slated to go for UN mission and that means all these Low Medical Category soldiers would have missed the opportunity to serve on UN mission and thus would have lost out on a lots of money. Guess what, most of them got their medical category upgraded from the same place to be fit to go with the unit to UN. I learnt that the doctor in question was doing all this for Rs 5000.00 each.
The best thing is that unit did not go to UN and instead went to High Altitude and that too in Insurgency area. All these soldiers landed up there.
The point I am trying to project is that most of us want to follow the path of least resistance. That is human nature. Most people want to avoid work if they can. Some time honesty is not one practices but a result of not getting the opportunities to become dishonest. As commanders we need to see the difference.
A lot can be written on man management, but I thing it is time to close. The problem is complex and has to be dealt with case by case as there may not be any generalized solution.