Soft Skills

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bls31

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I am nor sure that a PPT can be part of a thread.

Smile, make Eye Contact and Listen

Introduction to SOFT SKILLS is as under
bls31

Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.


The difference between Soft Sklls and Hard skills is that soft skills are transferable, necessary in every domain, while hard skill are confined to a particular domain

Hard skill stress on WHAT you say: not how you say it
Soft Skill emphasize on HOW you say and not on what you say.



Soft skills complement hard skills which are the occupational requirements of a job and many other activities.



Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.
 
Are soft skills necessarily different for a man versus a woman?




bls31 said:
I am nor sure that a PPT can be part of a thread.

Smile, make Eye Contact and Listen

Introduction to SOFT SKILLS is as under
bls31

Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.


The difference between Soft Sklls and Hard skills is that soft skills are transferable, necessary in every domain, while hard skill are confined to a particular domain

Hard skill stress on WHAT you say: not how you say it
Soft Skill emphasize on HOW you say and not on what you say.



Soft skills complement hard skills which are the occupational requirements of a job and many other activities.



Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers and are broadly applicable both in and outside the workplace.
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personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.

How can the traits differ between men and women? bls31
 
Coz one would think that society expects women to behave a certain way and men in certain other way. For example, would it be considered appropriate for a woman to comment on say on the physical aspects of a man, while a man can probably get away by commenting on the physical aspects of a woman?

Let me ask you another question: are non verbal communications (i.e., body language etc) part of soft skills? I would think so, but what does your expert opinion say- kindly elaborate.

Oh, and Thanks for starting this highly relevant thread! :)



QUOTE=bls31;352141]personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.

How can the traits differ between men and women? bls31[/QUOTE]
 
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How why and when to comment on the physical aspects of some one is, any case inappropriate.

Body language forms part of ones personality which comprises of u SELF CONFIDENCE

uGROOMING AND DRESS
uVISUAL IMPACT - POSITIVE BODY LANGUAGE

uSPEECH- Ability to Articulate & proper Diction

Body language signals are called leakages becasue one may say some thing but the truth will leak out visually.

Negative Leakages

looking :

Nervous
Aggressiveg
Being rude

BLS31

 
Thanks!

How does one begin bringing soft skills into practice? For example, on this on line forum, what are some of the soft skills that people should pay attention to when interacting with each other? Your expert opinion please:)



bls31 said:
How why and when to comment on the physical aspects of some one is, any case inappropriate.

Body language forms part of ones personality which comprises of u SELF CONFIDENCE

uGROOMING AND DRESS
uVISUAL IMPACT - POSITIVE BODY LANGUAGE

uSPEECH- Ability to Articulate & proper Diction

Body language signals are called leakages becasue one may say some thing but the truth will leak out visually.

Negative Leakages

looking :

Nervous
Aggressiveg
Being rude

BLS31
Click to expand...
 
Brigadier Sahab,

First of all, I will like to compliment you for starting such an educative thread. I would say that hard skills are essential for survival, where as soft skills are necessary for our progress and place in society. Gestures and spoken language both matter. I would say that use gestures as much as possible and spoken words only when necessary. Its a hard task, but one should aspire for it. Every thing matters. Eye contact, spherical angle of eye to eye contact, pitch of voice, choice of words, visual looks including that of our dress etc everything matters. Trick of the trade is how one modulates himself/ herself for a particular interaction.

Interacting in cyber space is very different than interacting in real space. I won't claim myself an expert, but have good amount of experience in interacting with all sorts of people in cyber space. Choice of words is all we have in cyber space and nothing else. All our emotions, feelings etc are conveyed through transmitted words. Entire image building has to be done just through transmitted words. I would say that cyber space is a great place to learn how to interact smartly and intelligently with people. I have learned a lot from cyber space. In cyber space we are almost like ghost shadows. Like real life human beings, these ghosts too can convey all emotions to each other.

RK^2
 
rkumar said:
Brigadier Sahab,

First of all, I will like to compliment you for starting such an educative thread. I would say that hard skills are essential for survival, where as soft skills are necessary for our progress and place in society. Gestures and spoken language both matter. I would say that use gestures as much as possible and spoken words only when necessary. Its a hard task, but one should aspire for it. Every thing matters. Eye contact, spherical angle of eye to eye contact, pitch of voice, choice of words, visual looks including that of our dress etc everything matters. Trick of the trade is how one modulates himself/ herself for a particular interaction.

Interacting in cyber space is very different than interacting in real space. I won't claim myself an expert, but have good amount of experience in interacting with all sorts of people in cyber space. Choice of words is all we have in cyber space and nothing else. All our emotions, feelings etc are conveyed through transmitted words. Entire image building has to be done just through transmitted words. I would say that cyber space is a great place to learn how to interact smartly and intelligently with people. I have learned a lot from cyber space. In cyber space we are almost like ghost shadows. Like real life human beings, these ghosts too can convey all emotions to each other.
.

RK^2
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I have experienced this too- in cyber interaction, emotions do get conveyed just as in real interactions.
 
" How does one begin bringing soft skills into practice?"

Start with very basic ......usage of please and thank you . Trust me ......one would get very cold response in the beginning specifically at home .

I had very funny such encounters .
 
rekhasmriti said:
" How does one begin bringing soft skills into practice?"

Start with very basic ......usage of please and thank you . Trust me ......one would get very cold response in the beginning specifically at home .

I had very funny such encounters .
Click to expand...

Kindly share a few such encounters, if you can !

Thanks
 
1- I m amongst the most bhukhad person of my extended family ( many says I visit home only to eat )
Incident - I visited relative of mine , I was eating with all the family and had amazing food , after finishing it I said " Thank you " to the person who was serving
Response - " Hain????????? " , I again said Thank You . My relative replied " apne thank you ne apne paas rakh...... " . Whole family burst out in laughter saying " aur banle angrez "

2- There is one more ( among many ) - Haryana Roadways .......sorry woh nahi batoongi .
 
rekhasmriti said:
" How does one begin bringing soft skills into practice?"

Start with very basic ......usage of please and thank you . Trust me ......one would get very cold response in the beginning specifically at home .

I had very funny such encounters .
Click to expand...
It may be nice gesture to say please and thanks, but doesn't it become too formal to use at home with your parents, siblings, and spouse? Occasionally is fine, but on regular basis sounds crazy to me :)
 
"Occasionally is fine, but on regular basis sounds crazy to me" - May be I visit home occasionally so it worked for me .

However personally I do not think so it makes things formal ......we tend to make so much hype of saying Please / Thank You / Sorry .

Napoleon ka ek kissa yad aaya ( off topic ) :
Napoleon once asked a taller guy to help him in getting book which was placed on some higher shelf . Taller guy helped him , Napoleon took the book and was leaving . Taller guy stopped him and said " Mister I helped you , u did not even say thanks " . Napoleon replied " Why should I say Thanks God made me small and u taller ".

Same way - our parents , spouse , siblings suppose to do what they do , their KRAs . So shall we or shall we not say please, thanks and sorry to them - I guess this is personal view . Koi aur kuch kare toh usse thanks bolo , apno ko nahi .
 
In haryanvi, probably it is more appropriate to say, Ram Bhala Karae, or 'bus bahtera' with humility... Or something to that effect.

rekhasmriti said:
1- I m amongst the most bhukhad person of my extended family ( many says I visit home only to eat )
Incident - I visited relative of mine , I was eating with all the family and had amazing food , after finishing it I said " Thank you " to the person who was serving
Response - " Hain????????? " , I again said Thank You . My relative replied " apne thank you ne apne paas rakh...... " . Whole family burst out in laughter saying " aur banle angrez "

2- There is one more ( among many ) - Haryana Roadways .......sorry woh nahi batoongi .
Click to expand...
 
The need for and use of soft skills in Cyber space is getting clearer by the day.
I only hope that this Thread also does not become a place for a slogging match as some of the threads have and in the process died an unnatural dearth. bls31
 
deependra said:
It may be nice gesture to say please and thanks, but doesn't it become too formal to use at home with your parents, siblings, and spouse? Occasionally is fine, but on regular basis sounds crazy to me :)
Click to expand...

I do it with love!- like with kids, I say thank you to them when they do something nice for me by sitting down at their level and I give them a flying kiss on top of that and a big HUG :). I say thank you to my mother ( by stretching the YOU part i.e., {{{{thankYOUuuuuuuu}}}}} if she happens to bring me Bed tea (at times, she does that)... And I say thank you with a smile on my face an with my hand on my heart, to friends and family when they give me compliments!...
I think saying thank you becomes easy if one feels like saying it.
 
Hmmm... Perhaps then the thread is a good way to test our soft skills! I remain optimistic :)



QUOTE=bls31;352226]The need for and use of soft skills in Cyber space is getting clearer by the day.
I only hope that this Thread also does not become a place for a slogging match as some of the threads have and in the process died an unnatural dearth. bls31[/QUOTE]
 
It is not what one says it is how it is said: the tone, the facial expression, the accompanying gesture.
At times Thank you and Sorry can be replaced non-verbally through body language.

Comming home and relishing the food cooked by the mother, your thank you will be conveyed non-verbally from the joy on on your face and the second and third helping of the food on the table. bls31
 
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